Any query or grievance related to any issues may report with in ICICI customer care email. Just check email ids for different zones and categories like credit card and other…
ICICI Bank is a largest Private Bank in India, which has spread its wings across the globe with numerous Branches and ATM centers. There are crores of customers registered with ICICI Bank, for their daily financial services.
ICICI Bank has its wings spread in Personal Loans, Home Loans, Vehicle Loans, Savings Account, Corporate Accounts, Demat Services, NRI accounts and many more. Through this article you will learn more about the different ways you can use email to connect with the ICICI Bank customer care support team.
Each department of email is allocated with their specific ICICI Bank service and customers can directly send an email to a particular department to quickly resolve their query.
Also read: ICICI Corporate Banking
ICICI Customer Care Email
| Category | Email ID |
| Query for existing customers | customer.care@icicibank.com |
| Grievance for NRI customers | nri@icicibank.com |
| Any escalation for not solving issues | headservicequality@icicibank.com |
| Queries related to ICICI credit card and personal loans | headcreditcards@icicibank.com |
| Grievance related to Home and Vehicle loans | headhomeloans@icicibank.com |
| Queries Related to Demat services | headdematservices@icicibank.com |
| Contact Number | 18001080 |
ICICI Bank Customer care Email – Zone Wise
Here is a list of email IDs which you can refer to report your grievance to ICICI Bank. The customer care service will be available round the clock and the email support as well.
| Zone | Email Id |
| Nodal officer – grievance directly to head office | more@icicibank.com |
| Head North Zone – guidance related to NCR decisions | headnorthzone@icicibank.com |
| Head South Zone | headsouthzone@icicibank.com |
| Head East Zone, Andhra Pradesh, Telangana | headeastzone@icicibank.com |
| Head West Zone – For greater Mumbai and its surrounding grievances | headwestzone@icicibank.com |
Also read: ICICI Credit Card Payment
How soon does ICICI Bank customer care email response?
If you have sent your grievance or query through using the ICICI Bank email customer care service, then the response will be done within 2 or 3 working days and a service ticket in regards to your issue will be opened instantly.
Also read: ICICI Bank Wire Transfer
Is banking Sharing details through ICICI Bank email safe?
Yes, customers who want to report their grievance with respect to the ICICI Bank Emails service have to send their personal banking details. As only upon verification of customers, the executive will respond to your email.
Also read: ICICI Bank SMS Banking
Is there a specific email form ICICI Bank for Savings account?
Any issues in relation with savings accounts can be directly sent to customer.care@icicibank.com which will be then forwarded to the respective department by the respective executive.
Iam writing to address a recent development regarding my loan account with ICICI bank and to request an extension for the repayment schedule. It has come to my attention that my loan data has been shared with the PMO (Prime Minister’s Office), and they have acknowledged receipt of this information. I would like to emphasize that I am not a willful defaulter, nor do I have any intention to evade my financial obligations. If I were, I would not have voluntarily provided my data to the PMO office.
Currently, I am making efforts to repay my loan in small installments as my financial situation allows. However, due to the involvement of the PMO office in my case, I kindly request that ICICI to grant me additional time until I receive a response from them. This will help me make informed decisions regarding the resolution of my loan issue.
Additionally, I have been receiving multiple demand letters from ICICI bank’s recovery team, but I have encountered difficulties in responding to them. It appears that the email addresses provided in these letters are incorrect and invalid, making communication challenging. I request that ICICI ensure the accuracy of contact information in future correspondences to facilitate a smoother communication process.
I am committed to addressing my financial responsibilities and working towards a resolution that is fair to both parties. I appreciate understanding in this matter and kindly ask for your cooperation by granting me the requested extension until I receive clarity from the PMO office.
ICICI prompt attention to this request is highly appreciated. I look forward to positive response. Thank you for your understanding and cooperation.
Pramod Barnwal – Co Applicant
Home Loan Acount No : LBPVL00003578647