Canadian Tire Bank provides several avenues for reaching out to its Customer Support team, encompassing telephone, email, and online chat options.
The customer service authority remain accessible around the clock, consistently eager to assist with any inquiries or concerns you might encounter.
So, to help ensure you reach out to the bank easily, we have explained different methods that you can follow to contact Canadian tire bank customer support.
Here are some of the things you can do with Canadian Tire Customer Support
- Notify about a misplaced or stolen credit card
- Contest a transaction
- Submit a payment
- Seek an enhancement to your credit limit
- Receive assistance with online banking
- Inquire about your account details
Canadian Tire Bank Customer Support Contact Number
You can use the below contact information to reach out to Canadian tire bank customer support.
| Service | Number |
|---|---|
| Canadian Tire Credit Card | 18004596415 |
| 9057357256 (From Overseas) | |
| Lost or Stolen Card | 18004596415 |
| Credit Protector Claims | 18004801853 |
| Deposit Products | 18666812837 |
| Replacement of CTB MasterCard from Outside Canada and US | 19057357256 |
| Payments | 18004596415 |
| Voice Passport | 18004596415 |
| Triangle Rewards | 18002268473 |
| Canadian Tire Roadside Assistance | 18884596415 |
| Corporate Customer Relations | 18003878803 |
| 18005653356 (French) | |
| Send Email Online | canadiantire.ca/en/customer-service/contact-us.html |
- Phone: Anyone in Canada can call the bank customer support
- Out of country: If someone from out of the country wants to reach out to their customer support
- Online chat: They have automated charts which are available 24/7 where you can fill out your reach out details and issue.
You can also contact Customer support through the bank website at ctfs.com/content/ctfs/en/support.html
Canadian Tire Bank Customer Support Hours
| Monday to Friday | 8:00AM to 9:00PM EST |
| Saturday and Sunday | 9:00 AM to 5:00 PM EST |
How to Raise a Complaint for Canadian Tire Bank
If you have faced any sort of issues, problem or inconvenience then it is always important that you raise a complaint about them to Canadian Tire bank.
A separate team by the name of Complaint Resolution Team which receives all the issues, problems, feedbacks or complaints from the customers and tries to resolve them.
In order to do so, follow the below complaint requisition process to ensure a smooth resolution to be provided.
You can reach out to customer service number for the complaint resolution team helping you on which you are facing.
| Service | Number | Email / Website |
|---|---|---|
| Deposit Or Tax-Free Savings Product | 18666812837 | |
| Credit Card Product | 18004596415 | |
| Ombudsman | 18884514519 4162872877 | obsi.ca |
Can I write to the Canadian tire bank directly for a complaint?
Yes, you can write to their address directly at Canadian Tire Bank, P.O. Box 12000 Station Main, Welland, ON L3B 6C7.