In the fast-paced world of finance and consumerism, credit cards have become an integral part of everyday life. They provide convenience, security, and a range of benefits, including extended warranty coverage.
When you purchase products with your Royal Bank of Canada (RBC) credit card, you may be eligible for extended warranty protection. This added benefit offers peace of mind by extending the manufacturer’s warranty, but how do you go about making a claim?
In this article, we will delve into the details of the RBC Credit Card Extended Warranty Claim Form and guide you through the process step by step.
What is RBC Extended Warranty Claim Form
The RBC Credit Card Extended Warranty Claim Form is a document that you can use to file a claim under the extended warranty insurance that is included with some RBC credit cards.
This insurance provides additional coverage for certain items that you purchase with your credit card, beyond the manufacturer’s warranty.
Eligibility for Extended Warranty Protection
Not all items are eligible for extended warranty protection. RBC typically covers items that are purchased entirely with your RBC credit card or with RBC points. Items that may be eligible include:
- Electronics such as smartphones, tablets, and laptops.
- Home appliances.
- Tools and equipment.
- Jewelry and watches.
- Automotive parts and accessories.
Have a look at RBC Online Claim Form: https://www.rbcroyalbank.com/credit-cards/cardholders/additional-documents/rbc-extended-warranty-claim-form.pdf
It’s important to review your specific RBC credit card’s terms and conditions to understand the coverage and eligibility criteria. Additionally, you may need to keep the original receipt and the manufacturer’s warranty for reference during the claim process.
Also Read: How to Pay RBC Credit Card With Avion Reward Points
How to fill RBC Credit Card Extended Warranty Claim Form
To fill out the RBC Credit Card Extended Warranty Claim Form, you will need to provide the following information:
- Your personal information: This includes your name, address, phone number, and email address.
- Information about the item you are filing a claim for: This includes the name of the item, the date and place of purchase, and the purchase price.
- A description of the problem with the item:
- Supporting documentation: This may include a copy of your original sales receipt, a copy of your RBC credit card statement showing the purchase, and a copy of the manufacturer’s warranty (if applicable).
NOTE: Once you have completed the claim form, you can submit it to RBC Insurance online, by mail, or by fax, for the address below.
P.O. Box 97, Station A, Mississauga, ON, L5A2Y9, Fax: 905-813-4701 or 1-888-298-6262
What is the extended period of RBC Credit card extended warranty?
The RBC Credit Card Extended Warranty extends the manufacturer’s warranty on eligible items by one year, up to a maximum of five years.
This means that if your item comes with a one-year manufacturer’s warranty, the RBC Credit Card Extended Warranty will provide an additional year of coverage.
Also Read>>> RBC Credit Card Purchase Security Claim Form
What if my RBC Extended Warranty Claim is Approved
If your RBC Credit Card Extended Warranty claim approved, RBC Insurance will either repair or replace the item, or reimburse you for the cost of repairs.
Repair
- If the item repairable, RBC Insurance will arrange for it to repair at a qualified repair facility.
- You may require to send the item to the repair facility at your own expense, but RBC Insurance will typically reimburse you for the shipping costs.
Replacement
- If the item is not repairable, or if the cost of repairs exceeds the value of the item, RBC Insurance will replace the item with a new or comparable item.
Reimbursement
- If you have already repaired the item at your own expense, RBC Insurance may reimburse you for the cost of repairs.
- You will need to submit a copy of your repair receipt to RBC Insurance.
Claim Processing
- Once your claim approved, RBC Insurance will typically process the claim within 5-10 business days.
- However, it may take longer to process certain claims, such as claims that require a replacement item to order.
Note: If you have any questions about your claim, or if you need to submit any additional information, you can contact RBC Insurance at 18007222563.
What to do if my RBC Credit Card Extended Warranty Claim Declined
If your RBC Credit Card Extended Warranty claim declined, there are a few things you can do:
- Review the terms and conditions of the extended warranty insurance.
- This will help you to understand what it is and not covered under the insurance policy.
- Contact RBC Insurance to discuss the decision.
- File a complaint with the Financial Consumer Agency of Canada (FCAC).
- The FCAC is a federal agency that helps consumers to resolve disputes with financial institutions.
- You can file a complaint online or by calling 1-866-461-3222.
Here are some tips for increasing your chances of having your claim may approved
- Be sure to submit all the require supporting documentation, including a copy of your original sales receipt, a copy of your RBC credit card statement showing that the item purchased in full of your credit card, and the original manufacturer’s warranty
- Be as specific as possible when describing the problem with the item.
- Include any steps you have taken to try to resolve the problem on your own.
- Be polite and professional when communicating with RBC Insurance.
Are there any fees associates with filing an RBC Credit card extended warranty claim?
There are no fees associates with filing an RBC Credit Card Extended Warranty claim. However, you may be responsible for the cost of shipping the item to RBC Insurance for repair or replacement.
If your claim approved, RBC Insurance will either repair or replace the item, or reimburse you for the cost of repairs.
However, you may be responsible for a deductible, which is a fixed amount of money that you must pay before RBC Insurance will pay for the claim.
Can I make a RBC Credit card extended warranty claim for items purchased with RBC points?
Yes, you can make an RBC Credit Card Extended Warranty claim for items purchased with RBC points.
In fact, the terms and conditions of the RBC Credit Card Extended Warranty state that it applies to all eligible items purchase with your RBC credit card, regardless of whether the purchase made in full or in part with RBC points.